Order Cancellation Policy

1. Cancellation Eligibility

You may request to cancel an order before it is processed or dispatched. If an order has already entered processing or dispatch has been arranged, we will assist based on the current order status, and the final outcome will be subject to confirmation by our customer service team.

2. How To Cancel An Order

  • Contact Our Customer Service Team By Email Or Phone To Request Order Cancellation, And Provide The Order Number, Payment Proof, And Other Relevant Information.
  • Our Customer Service Team Will Review Your Request And Notify You Of The Result As Soon As It Is Approved, And Arrange A Refund Accordingly.

3. Refund Information

After the order cancellation is confirmed, we will process the refund within 2 to 3 working days. The refund will be returned to your original payment method, such as a bank card, Visa card, or MasterCard.

4. Contact Us

Address: 3035 Moss Side Ave, Richmond, VA 23222-2521, US

Phone: +1 (315) 935-1373

Email: team@interanil.com

Business Hours: Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)

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